RollingSlots Privacy Policy

At RollingSlots Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit rollingslots.com or use our services. By registering an account and using our platform, you agree to the practices described below.

Who We Are

RollingSlots is operated by GBL Solutions N.V., a company registered in Curaçao (registration No. 155090, Seru Loraweg 17), licensed and regulated by the Curaçao Gaming Control Board under licence OGL/2024/589/0556. Our payment processing is handled by our payment agent, Ramtinar Techconsult Limited, registered in Cyprus (HE 412602). We at RollingSlots take data protection seriously and apply appropriate technical and organizational measures to secure your information.

Information We Collect

When you create an account or use RollingSlots Casino, we collect several categories of information necessary to provide our services, verify your identity, and comply with applicable gambling regulations.

• We gather registration details such as your name, date of birth, email address, phone number, and country of residence
• We collect payment and transaction data, including deposit and withdrawal methods, amounts, and associated account details
• We track your gaming activity, including bets placed, games played, and loyalty points earned, to improve our services and manage our Loyalty Program
• We record technical data such as IP address, device type, browser information, and login timestamps
• We request verification documents (ID, proof of address, payment method confirmation) as part of our KYC process
• We may collect communication records when you contact our support team via Live Chat, email, or Telegram

How We Use Your Information

Our Privacy Policy exists to clarify why we process your personal data. We use your information for the following purposes:

• We use your data to create and manage your RollingSlots account
• We process your transactions and verify your identity before approving withdrawals
• We use your gaming history to calculate loyalty points, VIP status, and eligibility for bonuses such as the Welcome Pack or Daily Cashback
• We send you promotional offers, including Rolling Slots no deposit bonus codes and other marketing communications, where you have consented to receive them
• We analyze your activity to detect fraud, prevent money laundering, and comply with responsible gambling obligations
• We use cookies and similar technologies to personalize your experience and remember your preferences

Legal Basis for Processing

We process your personal data based on several legal grounds. We rely on your consent when you register with RollingSlots Casino and accept our terms. We also process data where necessary to perform our contract with you, comply with legal and licensing obligations under Curaçao gaming law, and pursue our legitimate interests in preventing fraud and improving our services.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Our payment agent, Ramtinar Techconsult Limited, to process deposits and withdrawals
• Regulatory authorities, including the Curaçao Gaming Control Board, when legally required
• Our game providers and platform partners, solely to the extent necessary to operate games and track fair play
• Fraud prevention and KYC verification services engaged to confirm your identity
• Law enforcement agencies where disclosure is required by law

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward as required by applicable gambling regulations and anti-money laundering laws. Verification documents submitted for KYC purposes are retained in accordance with our compliance obligations. Once retention periods expire, we securely delete or anonymize your data.

Your Rights

You have several rights regarding the personal data we hold about you. We are committed to honoring these rights promptly:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent
• You may request a copy of your data in a portable format

To exercise any of these rights, you can contact us at support@rollingslots.com or kyc@rollingslots.com for verification-related requests.

Cookies and Tracking Technologies

We use cookies to improve your experience on rollingslots.com, remember your login session, and understand how you interact with our platform. Our cookies help us keep track of your preferences, support our Loyalty Program, and deliver relevant promotions such as Rolling Slots bonus codes. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal and financial information. Our team regularly reviews our security protocols to guard against unauthorized access, loss, or misuse of your data. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account credentials.

Restricted Jurisdictions

We do not offer our services to residents of restricted countries listed in our Terms and Conditions. If you access RollingSlots Casino from a restricted jurisdiction, we reserve the right to suspend your account and process any related data in accordance with our compliance obligations.

Children's Privacy

Our services are intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will immediately close the account and delete associated data.

International Data Transfers

As an operator serving players across Canada, Australia, New Zealand, and various European countries, we may transfer your data outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of RollingSlots Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please reach out to our support team through Live Chat (available 24/7), email at support@rollingslots.com, or via our Telegram channel. We are here to assist you with any privacy-related concerns regarding your use of RollingSlots.